Endowment

Goods supplied under a hire purchase agreement must be of satisfactory quality as defined by the Consumer Rights Act 2015, taking into account the age, mileage, and price of the car.

A car financed under a consumer credit agreement must be of satisfactory quality, and where repairs are unsuccessful the consumer is entitled to reject the goods and recover payments with a deduction for fair usage.

Banks must comply with legal and regulatory obligations regarding account monitoring and suspicious activity review, even if this causes inconvenience to the customer.

A supplier of goods under a conditional sale agreement is liable for breach of the satisfactory quality term under the Consumer Rights Act 2015, but is only required to refund costs directly incurred as a result of the defective goods, not