FOS decisions / Insurance Void Misrep
Insurance Void Misrep
Financial Ombudsman Service final decisions, reproduced verbatim from the FOS published decisions register.
Decisions
8
Upheld
4
Not upheld
4
Avg redress
£125
Upheld complaints (4)
Liverpool Victoria Insurance Company Limited
DRN-6056307A consumer must take reasonable care not to make a misrepresentation when renewing an insurance policy, and an insurer may void the policy if the consumer fails to provide a reasonable estimate of the sum insured.
UpheldRedress £150Decision DRN-5979528
A reasonable consumer would not understand that taking a car to Spain for personal use at a property constitutes 'exporting' the vehicle under CIDRA, particularly where the declaration provides no definition or explanation of the term.
UpheldTesco Underwriting Limited
DRN-6106088Under CIDRA, an insurer who establishes a careless qualifying misrepresentation must void the policy and refund premiums, not cancel it and decline the claim.
UpheldRedress £100Decision DRN-6233716
Under CIDRA, an insurer cannot void a policy for careless misrepresentation where they would have offered insurance on different terms; the appropriate remedy is to offer the policy on corrected terms rather than avoidance.
Upheld
Not-upheld complaints (4)
HCC International Insurance Company
DRN-6273294A joint insurance policy involving both consumer and non-consumer parties may constitute two separate contracts, each subject to different disclosure regimes (CIDRA for consumers, Insurance Act 2015 for non-consumers).
Not upheldMar 2026Tesco Underwriting Limited
DRN-6125418Under CIDRA, an insurer may cancel a policy back to inception if a consumer made a qualifying misrepresentation about material facts, provided the insurer acted fairly based on information available at the time of the decision.
Not upheldDecision DRN-6256701
Under the Consumer Insurance (Disclosure and Representations) Act 2012, a consumer must take reasonable care not to make a misrepresentation when providing information for insurance purposes.
Not upheldDecision DRN-6053087
A consumer has a responsibility under CIDRA to take reasonable care not to make misrepresations, and an insurer may cancel a policy and apply a fraud marker if false information is provided on their behalf.
Not upheld